As Vantaworks Bilişim Teknolojileri Limited Şirketi ("Vantaworks" or the "Company"), we care about protecting the personal data of people who visit our website and contact us. This notice has been prepared to inform you, in our capacity as data controller, in accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data ("KVKK") and the Communiqué on the Procedures and Principles to Be Followed in Fulfilling the Obligation to Inform.
1. Data controller
- Title: Vantaworks Bilişim Teknolojileri Limited Şirketi
- Address: Sultan Selim Mah. Hümeyra Sk. Nef Offices Dörtlevent 09 B Blok No:7/79 Kağıthane / Istanbul, Türkiye
- Email: [email protected]
- Phone: +90 850 885 30 71
2. Personal data we process
The following personal data is processed through our website:
| Data category | Data | How it is obtained |
|---|---|---|
| Identity | First name, last name | Contact form |
| Contact | Phone number, email address | Contact form |
| Request details | Name of the company you work for, services you are interested in, content of your message | Contact form |
| Transaction security | IP address, date and time of visit, browser and device information | Server logs (automatic) |
We do not ask for special categories of personal data (health, religion, ethnic origin, etc.) in the contact form. Please do not include such information in your message.
3. Purposes of processing
We process your personal data for the following purposes:
- To respond to the request you submit through the contact form and to contact you,
- To carry out demo, proposal and pre-contract meeting processes in line with your request,
- To keep our website secure and prevent misuse and unauthorized access,
- To fulfil our legal obligations and respond to requests from competent authorities,
- To protect our rights in possible legal disputes.
4. Method of collection and legal basis
Your personal data is collected electronically and partly by automated means when you fill in the contact form on our website, and by automated means through server logs while you visit our site.
This data is processed on the following legal grounds set out in Article 5(2) of the KVKK:
- (c) Being directly related to the conclusion or performance of a contract: Your requests for demos, proposals and pre-contract meetings.
- (f) The legitimate interest of the data controller: Responding to your request, carrying out communication and keeping the website secure.
- (ç) Compliance with a legal obligation of the data controller: Record-keeping and disclosure obligations arising from legislation.
- (e) Establishment, exercise or protection of a right: Use as evidence in possible disputes.
We do not send you commercial electronic messages for marketing purposes. If we wish to do so in the future, we will obtain your separate consent in accordance with Law No. 6563 and the related regulation.
5. Transfer of personal data
Limited to the purposes above, your personal data may be transferred, in accordance with Article 8 of the KVKK, to:
- Our business partner providing the server service in Türkiye where our website and database are hosted,
- Legally authorized public institutions and judicial authorities, upon request.
Our website and database are hosted on servers in Türkiye; we do not transfer your personal data abroad. However, to function properly, our website loads content from service providers located abroad (see the Cookie Policy for details). While this content loads, your browser may send technical information such as your IP address directly to these providers.
6. Retention period
We keep your personal data for as long as the purposes of processing require and for the periods set out in the applicable legislation:
- Contact form data: 2 years from the conclusion of your request,
- Server logs: 1 year.
At the end of these periods, your personal data is deleted, destroyed or anonymized in accordance with the Regulation on the Deletion, Destruction or Anonymization of Personal Data.
7. Your rights under Article 11 of the KVKK
Regarding your personal data, you have the right to:
- a) Learn whether your personal data is processed,
- b) Request information if it has been processed,
- c) Learn the purpose of processing and whether it is used in line with that purpose,
- ç) Know the third parties to whom it is transferred in Türkiye or abroad,
- d) Request correction if it has been processed incompletely or incorrectly,
- e) Request its deletion or destruction under the conditions set out in Article 7 of the KVKK,
- f) Request that the actions taken under (d) and (e) be notified to the third parties to whom the data has been transferred,
- g) Object to a result against you arising from the analysis of the processed data exclusively through automated systems,
- ğ) Claim compensation for damages if you suffer harm because of unlawful processing.
8. How to apply
In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit your requests regarding your rights:
- In person or through a notary, with a signed petition sent to our address above,
- To [email protected], signed with a secure electronic signature or mobile signature,
- To [email protected], from the email address you previously provided to us and that is registered in our systems.
Your application must include your first and last name and, for written applications, your signature; your Turkish ID number for Turkish citizens (for foreigners, your nationality, passport number or ID number if available); your residential or business address for notifications; your email address for notifications if any; your phone number; and the subject of your request.
We will conclude your application free of charge as soon as possible depending on the nature of the request, and within 30 days at the latest. If the action requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board. If your application is rejected, you find the response insufficient or no response is given in time, you may file a complaint with the Personal Data Protection Board within 30 days of learning the response and in any case within 60 days of the application date.